Support center
Dispatch help that keeps moving.
Ticket infrastructure for customers, riders, vendors, business dispatchers, and operations teams.
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Create support ticket
Order support
Pickup edits, route issues, rider arrival, cancellation and delivery proof.
Rider support
Application status, document requests, wallet, delivery workflow.
Business dispatch
Vendor operations, saved addresses, bulk jobs, scheduled routes.
Email and notification structure
Notification records support in-app, push, and email channels for order accepted, rider arrived, delivery completed, withdrawals, rider approvals, and promotions.
Operations escalation
Support tickets can be tied to deliveries, users, rider profiles, and admin SLA queues in Supabase.